Brianna Keys

Senior Human Resources Generalist
Hub Group
Biography

Job Description: I manage key HR functions including employee relations, immigration processes, and employee engagement initiatives. Additionally, I oversee the reception team and mailroom administration to ensure smooth daily operations and a positive workplace experience.

Key Responsibilities:

  • Provide guidance on employee relations matters, including conflict resolution, performance management, and policy interpretation
  • Lead employee engagement efforts, including planning events and initiatives to enhance workplace culture 
  • Manage immigration processes for sponsored employees, coordinating with legal counsel to ensure compliance and timely filing of petitions and applications
  • Supervise the reception team, ensuring professional front desk coverage, visitor management, and phone handling

Frequently Used Skills:

  • Communication
  • Problem-solving
  • Leadership 
  • Teamwork
  • Emotional intelligence 

How did the Enterprise Leadership major contribute to your career?

"My Enterprise Leadership degree gave me a strong foundation in both business strategy and people management, which are essential in HR. It helped me develop critical thinking, communication, and leadership skills that I use daily in areas like employee relations, team management, and organizational planning. The broad, interdisciplinary approach also allowed me to adapt quickly and work effectively across different functions within the company."
 

What advice would you give to a student interested in pursuing a job or career field like yours?

"Get involved on campus by joining your local SHRM chapter—it’s a great way to learn and build your network. Secure an internship as early as possible to gain hands-on experience, and take every opportunity to connect with professionals in the field. Be patient and focus on gaining as much experience as you can—it took me years to build my resume and grow into my current role."


 

More info on similar careers: https://www.onetonline.org/link/summary/13-1071.00 

Brianna Keys
Education
BA in Enterprise Leadership - 2020